FAQ’s

In Morocco, the official languages consist of Arabic and Berber, with French being commonly spoken due to Morocco’s historical status as a former French colony.

English is taught as a second language in Moroccan schools. However, it is not safe to assume that everyone you encounter will be proficient in English. If communicating in English is a priority for your trip, it may be beneficial to hire a trilingual tour guide for your small or private group tour, as this can be a cost-effective solution.

The Moroccan dirham is the currency used throughout the country. Credit cards are widely accepted, and ATMs are readily available, allowing for the withdrawal of local currency.

Tourists traveling from Canada or the United States to Morocco do not need a visa for stays of up to 90 days. However, a valid passport is mandatory, and it should have a validity of at least six months beyond your intended departure date from Morocco.

Visiting Morocco is generally considered safe for tourists. The country has a well-developed tourism infrastructure and takes measures to ensure the safety and security of visitors. However, like any travel destination, it’s important to exercise caution and be aware of potential risks.

Morocco has a relatively low crime rate, and most visits are trouble-free. The local authorities make efforts to maintain a safe environment for tourists. It’s recommended to take common-sense precautions, such as keeping a close eye on your belongings, avoiding isolated areas at night, and being mindful of pickpockets in crowded places.

Staying informed about travel advisories issued by your government or relevant authorities is advisable, as they provide specific information about safety concerns or potential risks in certain areas.

Respecting local customs and traditions is also essential while traveling in Morocco. Familiarize yourself with local laws and regulations, dress modestly in religious or conservative areas, and show consideration for cultural sensitivities.

By planning ahead, staying vigilant, and following safety guidelines, you can have a rewarding and enjoyable experience while visiting Morocco.

Optimal periods to travel to Morocco are during the spring, from March to May, and in the fall, from September to October. However, other months can also offer enjoyable experiences depending on your preferences, such as if you prefer hot and sunny weather or are not bothered by colder temperatures.

Morocco has a public transportation system that utilizes railways to connect major towns and buses for intra-city travel. Small private and group tours often utilize spacious vans and sedans, while medium to large motor coaches are commonly employed for larger group holidays.

Morocco offers a fantastic vacation for families, with a wide range of activities suitable for all age groups. From exhilarating hot-air balloon rides over Marrakech to exploring the picturesque Ourika Valley, riding camels in the Sahara Desert, and discovering the vibrant medina of Fez, there are abundant opportunities for memorable experiences. As a moderate Muslim North African country, Morocco welcomes travelers of all backgrounds.

While there are no mandatory vaccinations for traveling to Morocco, it is advisable to consult with your local travel clinic for the latest recommendations. They can provide guidance on vaccinations, including any specific considerations for malaria prophylaxis.

Despite being a predominantly Muslim country, Morocco does permit the consumption of alcoholic beverages. Alcohol can be found in restaurants, liquor stores, bars, supermarkets, clubs, hotels, and discos. While some Moroccans do enjoy drinking, it is generally frowned upon in public places. The popular local beer, known as Casablanca Beer, carries a unique and distinctive name.

Laptops and electronic devices from the USA or Europe generally function in Morocco, provided that you have access to an electric plug adapter. Specifically, a European French adapter is required, which can be purchased at most major electronics stores.

Certainly! Internet access is readily available in Morocco due to its well-established telecommunications infrastructure. You can anticipate finding Wi-Fi services in the majority of hotels, cafes, and restaurants, enabling you to connect your devices to the internet. Additionally, internet cafes can be found throughout Morocco, offering access to the internet for a fee. However, it’s important to keep in mind that the quality and speed of internet connections may vary depending on your specific location and the service provider being utilized.

It is not possible to see every aspect of Morocco in a single visit, as the country offers a wide range of attractions and experiences. Morocco is renowned for its diverse landscapes, rich cultural heritage, and vibrant cities. From the bustling medinas of Marrakech and Fes to the Sahara Desert, Atlas Mountains, coastal towns, and historic sites, there is an abundance of places to explore.

To make the most of your time, it is recommended to plan your itinerary based on your interests and priorities. Focus on the regions or cities that resonate with you the most, and select the activities and attractions that align with your preferences. Each region has its own distinct character and charm, so it’s worth researching and selecting the areas that appeal to you the most.

While you may not be able to see everything in one trip, you can create a memorable and fulfilling experience by immersing yourself in the unique aspects of Morocco that captivate your interest. Remember to allow for travel time between different destinations and make the most of the time you have to explore and appreciate the beauty and diversity that Morocco has to offer.

Taking your children on a trip to Morocco can be an incredible experience, but it’s important to carefully consider a few factors before finalizing your decision. Morocco offers a culturally rich and historically significant environment that can be educational and enjoyable for children. They can immerse themselves in the vibrant markets, visit captivating landmarks, and gain insights into local traditions and customs.

However, it’s crucial to take into account the unique needs and preferences of your children. Morocco may differ from their home country in terms of climate, language, and cultural norms. It’s essential to evaluate their adaptability to new environments and their ability to cope with potential challenges.

Certain destinations in Morocco may require additional planning and consideration when traveling with children. For example, navigating crowded medinas or undertaking long journeys in the desert may necessitate extra attention to ensure their comfort and safety.

It is highly recommended to conduct thorough research and plan your itinerary accordingly, making sure to include child-friendly activities and accommodations. Consulting with your healthcare provider about necessary vaccinations and health precautions for children traveling to Morocco is also advised.

Ultimately, the decision to travel with children to Morocco depends on your family’s preferences, the ages and temperaments of your children, and your capacity to cater to their specific needs during the trip.

While it is generally acceptable to take portraits of people in Morocco, it is essential to prioritize respect and cultural sensitivity. Although many Moroccans are open to being photographed, it is courteous to ask for their permission before capturing their portrait.

In certain traditional or conservative areas, individuals may prefer not to be photographed or may have specific beliefs and customs regarding photography. It is crucial to be aware of this and honor their preferences if they decline to be photographed.

Moreover, when capturing portraits, it is important to be mindful of the context and surroundings. Respect personal boundaries, avoid intruding on private or intimate moments, and consider the privacy of individuals.

By approaching people with respect, seeking their consent, and being aware of cultural sensitivities, you can have a positive and respectful photography experience in Morocco.

Morocco offers favorable travel conditions throughout the year, thanks to its diverse geography. Regardless of the season, there is always a region with a pleasant climate. Based on your travel dates and weather preferences, we can recommend the perfect destination for you.

During winter, it is recommended to venture south towards the desert. Although the nights can be cool, the days are characterized by abundant sunshine and clear blue skies. If you plan your trip in summer, the Atlantic coast generally offers mild temperatures, making it an excellent season for trekking in the Atlas Mountains. With altitudes exceeding 1800 meters, you can expect a refreshing atmosphere. However, if you have suitable accommodations and can adapt to the heat, there is nothing stopping you from exploring the Moroccan desert during this time as well.

Exploring Southern Morocco during the summer months of July and August is entirely feasible, provided that you can acclimate to the high temperatures and make appropriate accommodation choices. Here’s a recommended approach:

To combat the heat, it is advisable to indulge in an afternoon rest in an air-conditioned room or find respite in shaded areas near the pool. Traveling in an air-conditioned car and planning your itinerary to take advantage of the more pleasant mornings and evenings will also contribute to a more enjoyable experience.

It is crucial to prioritize sun protection by bringing along sunglasses, a hat, or ideally, a cheiche (a nomadic headscarf). Staying well-hydrated is essential, and you will find bottled mineral water of excellent quality available throughout Morocco, with popular brands like Sidi Ali and Sidi Harazem.

One minor inconvenience to consider is the uncertain waste management in rural areas. You will need to transport empty bottles back to the city with you.

Keep in mind that the summer months, particularly in cities like Fes and Marrakech, can be scorching. However, the dry heat can be manageable if you adapt to the conditions and spend the hotter afternoon hours indoors.

For a more comfortable experience, it is recommended to visit the imperial cities between September and June when the weather is typically more pleasant.

Absolutely! Southern Morocco offers accessibility and proximity to civilization, even as you immerse yourself in the vastness of the Sahara. Our bivouacs are designed to provide comfort and are equipped with essential amenities. Our guides are professional and accredited, ensuring your safety and providing support throughout your journey. If you prefer a more refined experience in the desert, we also offer charming campsites that cater to your preferences.

During the daytime, temperatures in Morocco can be quite warm, so it is advisable to pack comfortable, loose, and lightweight clothing. However, evenings can be cooler, so it’s recommended to bring a jacket or a lightweight cover-up for added warmth. While most hotel rooms have air conditioning, not all of them do, so it’s good to be prepared.

In the desert, temperatures can vary significantly, ranging from cold at night to very hot during the day. It’s important to have clothing that provides coverage to prevent sunburn. If you are staying in a tent, we will provide extra blankets for your comfort.

Don’t forget to bring sunglasses and a head covering to protect yourself from the sun. Sunscreen can be purchased locally upon your arrival. Comfortable walking shoes are also essential for exploring various places.

It’s important to note that Moroccans value modesty, so it’s respectful to adhere to the cultural norms and avoid wearing clothing that exposes a lot of skin. For most places you visit, it is appropriate to wear long sleeves, long pants, or skirts. We will have the opportunity to visit historical mosques that allow visitors, so modest attire is particularly important during those visits.

Certainly! Booking can be done without the need for a bank transfer. Here are the steps to make a reservation:

1. Fill out the reservation form provided on our website.
2. You will receive a response via email within 24 hours, indicating our availability and best offers.
3. Subsequently, you can confirm the reservation or negotiate the offer through email correspondence.
4. Upon reaching an agreement and receiving the final confirmation, you have the option to settle the remaining payment directly to your driver upon your arrival.

To cancel your arrangements, please submit a written request to MOORISH TOUR via WhatsApp or email.

If you decide to cancel, you may be eligible for a partial refund, subject to our standard fees as indicated on your receipt or booking confirmation. Before processing any applicable refund, we require the original voucher to be returned to us. If you cancel your arrangements before the balance due date, the following charges will be applied:

• More than 40 days: 10% of the deposit retained + any incurred transaction fees.
• More than 30 days: 25% of the total booking amount charged.
• More than 15 days: 50% of the total booking amount charged.
• More than 08 days: 75% of the total booking amount charged.
• 7 days or less: 100% of the total booking amount charged.

Please note that no refunds can be issued for no-shows on existing reservations.

Refunds will only be processed once we have received the funds back from the Supplier(s), such as hotels or transport companies.

Please be aware of the following information regarding additional beds or baby cots:

• There is an extra charge for requesting an additional bed. Baby cots are not included in the reservation rate.
• During the online booking process, kindly specify your request for a baby cot or extra bed in the designated “remarks/recommendations” box.
• If you would like to confirm the availability of an extra bed or baby cot before making a reservation, feel free to contact us.